DTC 2018 is set to lead the Digital Transformation Conversation

DTC 2018 is set to lead the Digital Transformation Conversation

The anticipated “4th Industrial Revolution” is set to disrupt multiple industries by introducing emerging technology trends.

The Digital Transformation Congress seeks to be one of the most comprehensive technology events with a defined focus on digital transformation that will avail an unparalleled experience to the IT leader. The congress will take place on 26 July 2018 at the Gallagher Convention Centre in Midrand, Johannesburg, with “Redefining the Future Organisation through Digital” as the theme of the day.

Digital Transformation, loosely defined as the integration of digital technology into all areas of an organisation, fundamentally changing the organisation’s culture & business operations, is the route that any company and public institution wishing to stay relevant in the present environment must follow. The anticipated “4th Industrial Revolution” is set to disrupt multiple industries by introducing emerging technology trends such as IoT, AI, and Robotics. In this time of disruption, it is an undeniable fact that organisations must gear up towards being equipped with the necessary digital and management skills to adapt and innovate.

The Digital Transformation Congress will create a platform for business leaders and technology innovators to come together and collaborate on the re-invention of products, processes, cultures and technologies through digital transformation. Leaders will explore how to increase efficiency and agility with operational excellence, while creating customer-obsessed experiences that grow revenue and re-invigorate businesses.

The programme will also include various tracks designed to bring you the most progressive examples of real-world digital transformation journeys found in the IT industry.

Key topics for DTC 2018 include:

  • “Yes we can. Yes we did. Digital Transformation in the Obama White House”.
  • Developing a Digital Transformation Roadmap.
  • Re-Thinking Business-IT Alignment.
  • Weaving Artificial Intelligence into the Modern Organisation.
  • Re-Aligning the Business Model to Effectively Engage Digital Customers.
  • Tackling Security Challenges to Succeed with Digital Transformation.
  • Accelerating Digital Transformation with IoT.
  • Is Africa Ready for GDPR?

View the DTC 2018 Agenda

 

Who should attend DTC 2018?

The Digital Transformation congress is the key meeting place for IT and business executives in Africa. The conference will attract senior decision-makers, local and international CxOs, line-of-business (LoB) executives as well as heads of innovation, technology and strategy.

 

How to participate:

Join as an attendee: Join local and international CxOs, line-of-business (LoB) executives as well as heads of innovation, technology and strategy to discuss the techniques and tools required to implement a seamless digital transformation strategy that will drive profitability and customer centricity.

Join us as an exhibitor: Showcase your technology innovations, projects, and solutions. Put your organisation, company or SME at the centre of this one-of-a-kind gathering. Find new partnerships, investors, leads, and opportunities.

 

For more information regarding the conference, visit:

[t]: 011 026 0981/2 [e]: events@itnewsafrica.com

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Siemon’s announces new lighter coloured cabinet solutions

Siemon’s announces new lighter coloured cabinet solutions

Siemon’s new lighter coloured cabinet solutions improve aesthetics and visibility

Siemon, a global network infrastructure company, has announced that its cabinet solutions and accessories are now available in white and light grey, which according to the company delivers modern look for today’s data centres and telecommunications spaces.

In addition to existing black (RAL 9011), Siemon’s VersaPOD, V800, V600 and wall-mount cabinets are now available in white (RAL 9003) and light grey (RAL 7035). Cabinet accessories are also available in white and light grey to ensure a seamless look throughout the cabinets, including VersaPOD zero-U and end-of-row panels, cable managers, blanking panels and PDU mounting brackets. Vertical patch panels, cable trays, cable managers and brush guards used with V800 and V600 cabinets also come in a white or grey, as well as common cabinet accessories including equipment shelves, filler panels, exhaust chimneys, lid dividers, casters and mounting rails.

Lighter coloured cabinets are becoming a trend in data centres due to their clean, modern look. They also reflect up to 75 percent more light than black cabinets for overall improved visibility, making critical network connections and equipment easier to see in dim lighting conditions. With improved visibility, lighting energy within these networking spaces may be reduced for potential operational cost savings. Lighter coloured cabinets are also less prone to visible scratches, and they blend well into surrounding décor.

“We are extremely pleased to round out our comprehensive cabinet offering with white and light grey colour options,” says Alberto Zucchinali, data centre solutions and services manager for Europe, Russia and Africa at Siemon. “Not only does the expansion support increasing popularity for lighter coloured cabinets in data centres, but our lighter coloured wall-mount cabinet is ideal for blending into the walls of classrooms, retail spaces or other similar environments.”

Siemon’s VersaPOD cabinets leverage the vertical space between cabinets and at the end of row for zero-U patching, cable management and power distribution, reducing stranded power outlets by 75 percent and resulting in 46 percent savings. The V800 cabinet is ideal for high-density data centre environments, while the V600 is a versatile, cost-effective cabinet prefect for housing servers. Siemon’s feature-rich wall-mount cabinet saves valuable floor space and is ideal as a mini telecomm room or for remote network distribution and consolidation points in open, unprotected spaces. All of Siemon’s cabinets are also available as V-Built™ preconfigured cabinets that are preloaded with Siemon components, including connectivity, PDUs, cable management and accessories to meet specific applications and configurations.

 

Edited by Daniëlle Kruger

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Tapping into neurodiversity for new cyber security skills

Tapping into neurodiversity for new cyber security skills

Tapping into neurodiversity for new cyber security skills.

Organisations and governments, alike, have every reason to be concerned about the rising threat levels they face today; rarely a week goes by without security hitting the headlines around the world.

But, are hiring processes benching the very technical skills needed to combat the rapidly rising number and complexity of these threats?

Cybercrime is big business – to the tune of an estimated $600 billion USD a year worldwide – which is also up from up from $500 billion USD estimated in 2014.

The reality is that it’s only becoming a greater threat every day, as more people and devices connect to the Internet.

Leaving organisations and governments grappling to define their cybersecurity strategy, institute protocols and safeguards, train staff and – most severely – secure and retain cyber security skills to manage all of the afore mentioned.

Research by ESG found that a shortage of cybersecurity skills remains problematic for 51% of their survey respondents. A report by ISACA notes that as threats and attacks are increasing, while the skills and resources needed to combat these are growing, they are growing at a reduced rate – and even when compared with previous years.

So, as demand for scarce cybersecurity skills remains high, it’s time to think outside the proverbial box on what to look for and how to train the next generation of cyber security experts.

The “I just fell into it” complex

It’s common when speaking with individuals – and even highly experienced executives – currently working in cybersecurity that they will say “I just fell into it”. Here’s the thing though; as the industry stands, this kind of career progression — currently the norm — isn’t creating the level of skillsets desperately needed.

Diversifying to secure much needed skills

It’s inescapable that to overcome this shortage a steady influx of skilled, educated and specifically-trained people is needed. Otherwise, there’s no hope in fighting the ongoing battle against cybercrime.

This will require focused apprenticeship programmes being instituted – aimed at providing foundation and full degree purposes training courses.

But, there is another angle that should certainly be explored further – tapping into neurodiversity.

Individuals on the autism spectrum – and similarly those with Asperger’s, or attention deficit hyperactivity disorder (ADHD) etc. – have a different set of skills to neurologically typical people. For example, people with Asperger’s or autism tend to treat problem-solving in a completely different way.

They are often structured, technical thinkers, detail-orientated, with strong skills in mathematics and/or pattern recognition – enabling them to process and analyse information differently. Also, they often think much more literally, and the way they approach a problem is unique. One common advantage of this is in the area of numbers — which can be a significant bode in the cybersecurity space.

The mathematics side of cyber security can be complex, where more often neurodiverse people can grasp processes very quickly.

Though many neurodiverse people are intelligent and often excel in schools and tertiary education, they are faced with interpersonal challenges. Unfortunately, the traditional interview process is often an insurmountable barrier to neurodiverse people gaining meaningful employment, as often these candidates are rejected because of a lack of communication skills. This is short sighted of traditional hiring practices.

There is a wealth of talent that can be accessed, but this will require a firm understanding of neurodiversity and a business wide mindset change towards neurodiverse people.

The future of security

Focusing on apprenticeships, and making sure that any schemes are open to neurodiverse candidates, is a great way to create a steady stream of skilled, eager and expert cyber-security practitioners. Doing so also gives organisations an opportunity to invest in people who are too easily and often left behind when it comes to work – it’s more than just a good notion; it makes good business sense.

By Rob Partridge, Head of Commercial Development, Penetration testing

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Apple fined millions for Australia false iPhone claims

Apple fined millions for Australia false iPhone claims

Apple CEO Tim Cook

Apple has been slapped with an A$9 million ($9.6m) fine by Australia’s Federal Court for making false or misleading claims to customers with faulty iPhones and iPads.

The court action was started by the Australian Competition and Consumer Commission (ACCC) after it received complaints about ‘error 53’, which disabled some Apple devices after an operating system update was

According to reports, users were told by Apple that they were not eligible for a remedy if the iPhone or iPad had been repaired by another company.

The ACCC took Apple to the Federal Court last year over allegedly false or misleading representations to customers with faulty iPhones and iPads about their rights under the law.

“If a product is faulty, customers are legally entitled to a repair or a replacement under the Australian Consumer Law, and sometimes even a refund,” ACCC Commissioner Sarah Court said in a statement.

“The court declared the mere fact that an iPhone or iPad had been repaired by someone other than Apple did not, and could not, result in the consumer guarantees ceasing to apply, or the consumer’s right to a remedy being extinguished.”

Apple admitted misleading at least 275 Australian customers over the issue between February 2015 to February 2016 on its US website, by its Australian store staff and on its customer service phone calls.

The consumer watchdog said Apple had also committed to providing new devices as replacements, after allegations that the company was giving customers refurbished goods instead after a device suffered a major failure.

Apple said Tuesday that it had “very productive conversations with the ACCC” over the issue and vowed to offer its Australian users “excellent service”.

It has previously described the error as appearing “when a device fails a security test” and released an operating system update to fix the issue.

Edited by Neo Sesinye
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Building a case for predictive maintenance for mining

Building a case for predictive maintenance for mining

Building a Case for Predictive Maintenance for Mining

The South African mining industry performed poorly over the past ten years, shrinking to become even smaller today than it was in 1994. However, if major constraints impeding accelerated growth and development are lifted, estimates show that the mining sector could expand annually by 3% to 4% up to the year 2020, creating 100,000 new jobs.

One area that could raise cost efficiency for mining companies is predictive maintenance. More efficient than preventive maintenance, predictive maintenance enables corrective action on mining machinery to be taken based on the actual condition of the equipment, rather than how much time has passed. The goal is to service equipment when it’s really needed, before there is a breakdown, thereby extending equipment life and improving employee safety.

Here are some examples of how predictive maintenance can generate a strong return on investment for mining companies:

  1. Fewer breakdowns – In the mining industry, the final product is much less fragile than other industries, so mining equipment will usually run until it breaks, which can result in expensive and disruptive shutdowns. Predictive maintenance provides an opportunity to identify failure before it happens so that breakdowns can be avoided. As a rule of thumb, seventy percent of machine-specific malfunctions can be predicted by using sensors to monitor and collect machine data and then using analytics to determine when equipment failures might occur. Techniques for equipment monitoring include infrared thermal imaging, vibration analysis, and oil analysis.
  2. Longer equipment life – Large pieces of mining equipment are extremely expensive and having them run properly for a long time is crucial for profitability. As a result, mining organizations are always looking for ways to extend equipment life. Machinery Lubrication recently reported that due to monitoring oil levels and other data to improve operations, the life expectancy for mining equipment was extended from 15,000 to 28,000 hours.
  3. Improved back-office operations – Predictive maintenance can also be connected with the back office to introduce new efficiencies to the whole process of equipment maintenance. When administrative procedures related to ordering and installing new parts are triggered automatically, the costs of administering a maintenance program are reduced. For example, a machine could sense that a drill bit is wearing out and automatically order a new one, alert the technical service department to send a field service representative, and forward the purchase request for a new part to the ERP system. By automating manual, error prone, labor intensive administrative functions, manufacturers can achieve an additional level of efficiency.
  4. Reduced maintenance costs – Predictive maintenance can also reduce overall maintenance costs by using service technician labor more efficiently. InfoMine stated that expenditures associated with repairs can run as high as 30 to 50 percent of total money spent acquiring equipment. When less expensive fixes are performed, more large-scale maintenance projects that come as a result of equipment failures can be avoided. In addition, when maintenance is planned in advance it can be coordinated with planned shutdowns, which prevents servicing equipment from interfering with normal mining operations.
  5. Employee safety – Ensuring the safety and welfare of employees, especially at high-risk sites, is a constant concern for many mining companies especially when there can be accidents involving heavy machinery and moving equipment. When equipment is more reliable and less prone to breakdowns, mining companies are able to reduce the likelihood and severity of accidents.

In order for predictive maintenance to work as a unified system, machines, devices, sensors and people need to connect and communicate with one another seamlessly. To minimize the investment required, a platform for multipoint integrations can reduce development time while providing a common way to manage data access, sharing and security.

As mining competition and costs increase, having smarter operations can create a competitive advantage. Predictive maintenance can be the key to making the future of the South African mining industry brighter by making operations more efficient, profitable and safe.

By Kerry Hope, Business Development Manager, Magic Software South Africa

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Cyber and digital skills top growth threats to private business

Cyber and digital skills top growth threats to private business

Cyber and digital skills top growth threats to private business.

Research conducted among 722 private business owners reveals that technology and digital skill threats loom large on the horizon. The PwC’s 21st Annual Global CEO survey shows that a third (39%) of private business leaders cite cyber threats as the biggest threat to their business followed closely by the scarcity of key skills to mitigate those risks.

According to the survey, Eighty-five percent of business leaders surveyed are confident about their growth prospects in the next 12 months, and 89% are confident in the three-year outlook.

Gert Allen, PwC Partner, Africa Private Company Services Leader says: “Operating in a world of growing complexity and wide-ranging risks, private company CEOs are freer to operate with a degree of agility, flexibility, and pragmatism than many of their counterparts at public companies. However, cyber threats, global market uncertainty and a shortage of digital talent are still key concerns for private-company CEOs.

“Despite these concerns, CEOs are optimistic about the future. In fact, 85% of private-company CEOs stated that they are ‘somewhat confident’ or ‘very confident’ about their organisation’s prospects for revenue growth over the next 12 months.”

Further expansion is on the agenda of some companies. The US (43%), China (29%), Germany (20%) and the UK (15%) are amongst the countries considered most important to private business growth in the next 12 months, with acquisitions in new markets playing a key role.

It is notable that only 32% of CEOs of family-owned businesses cited cyber threats as a leading concern, compared with 44% for private-equity-backed and 35% for those held in partnership. The recruitment challenge is particularly acute in family-owned businesses, where 57% of CEOs say they are finding it difficult to recruit the digital skills they need.

In a rapidly changing digital world and with key skills in demand, private companies may wish to consider developing more formal, systematic means and mechanisms for communicating and reinforcing what the organisation stands for – and just as important, what it won’t stand for. They need to act quickly before the competition for talent grows even more intense,” Allen says.

Also, coming through in our research are themes we see and hear daily. Private companies and their CEOs value their relative autonomy, enabling a greater choice around transparency of culture, internal policies, strategies, external reporting and other areas of business.

Edited by Fundisiwe Maseko
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Assessing the human equation in the cybercrime epidemic

Assessing the human equation in the cybercrime epidemic

Nicol Mullins, ‎principal consultant at ‎Mercer Consulting South Africa.

Cybercrime is rampant in South Africa. In a 2017 report, Gartner predicted that cybercrime might become the greatest threat to every person, place, and thing in the world within the next five years. The recent data breach at Liberty is testament to this. Last week, the company had reported that hackers had infiltrated their IT system and had threated to reveal critical customer data should a ransom not be paid. In another breach, close to a million (934,000) personal records of South Africans have reportedly been publicly exposed online, following what appears to be a governmental leak.

On closer inspection, a common vulnerability linked to cybercrime has been the human factor. Local findings have shown that one in three South African businesses has been hit by cybercrime, with this type of crime proving that people are the weakest link in this modern phenomenon. This was echoed by Symantec who states that of the attacks that were reported locally, it was found that one in every 214 emails sent in South Africa was actually a spear phishing attack, which is the fraudulent practice of sending emails purporting to be from a known or trusted sender.

From a business perspective, an element that is therefore tightly linked to the rise in cybercrime is the era of Bring Your Own Device (BYOD) and the flexible workforce. Today employees are using their personal devices for both personal and professional reasons. These same employees place businesses at risk by not having the right firewalls in place, not updating passwords and even opening up suspect emails, which provide hackers with the key to company infrastructure. These risks are further exasperated by the fact that many organisations have no defined security policies in place and that employees view IT security as a barrier rather than an enabler for business.

With employees at the heart of these vulnerabilities, HR professionals need to play a greater role in circumventing these potential threats. In order to tackle to issue head-on, HR professionals may consider these steps:

Defining the rules when working from home

The 2018 Mercer Talent Trends report revealed that 82% of executives say that flexible working is essential to their core business operations. As a result, the rise of the BYOD era is inevitable. HR professionals however need to ensure that the right policies are in place to enable this trend to evolve within a South African context. Employees should understand the need to keep their security software up to date.

Keeping abreast of security policies

HR professionals should also be made aware of the implications of the Protection of Personal Information Act (PoPIA). With the introduction of the Act, local businesses are now legally required to ensure that all client, supplier and employee information is stored, processed and destroyed in a manner that upholds privacy and protection of personal data. This includes sensitive employee data that should not fall into the wrong hands.

Understanding the potential risks posed by employees

The ‘2017 IBM X-Force Threat Intelligence Index’ report findings showed that 60 percent of cyber-attacks are the result of internal activities. HR professionals should therefore not only educate employees of the risks of cybercrime, but also have policies in place for employees that do not adhere to the rules.

Ultimately, the global cost of cyber-crime to businesses over the next five years is expected to be US$8 trillion. Clearly, failure to take the reality of the cyber-threat seriously would be reckless. By embedding policies and rules to manage the era of BYOD, while educating employees of the risks of the digital age, HR professionals can assist in mitigating the risk for good.

By Nicol Mullins, ‎principal consultant at ‎Mercer Consulting South Africa

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Pioneering a new world of CX

Pioneering a new world of CX

Adriaan van Staden, senior sales manager at Genesys

South African enterprises will get a glimpse of the revolutionary future of customer experience next month, when Genesys, an international in omnichannel customer experience and contact centre solutions, brings G-Summit back to South Africa.

G-Summit South Africa, part of the global G-Summit series, CX summit for enterprises aiming to take their contact centres, service centres and overall CX to the next level. Presenting CX trends and roadmaps, predictions on the impact of next-generation technologies such as Artificial Intelligence and virtual reality, and showcasing the next wave of solutions, G-Summit paves the way for future-proof CX.

“We’re seeing revolutionary change in what customers expect, and in best-practice CX around the world in recent years,” says Adriaan van Staden, senior sales manager at Genesys. “Adapting to the changes means organisations need to break down the siloes that hamper seamless visibility across all customer engagements, so allowing them to deliver exceptional CX. Into the future, organisations will need to have full visibility of every attempt to engage, across any platform, or risk losing those crucial moments of opportunity. Beyond the next-generation technologies that enable this, organisations need to develop a pioneering new organisational culture shift to support a cohesive approach to CX.”

At G-Summit Johannesburg, visionary South African organisations will discover exactly what customer expectation looks like today and into the future, in a talk by CX expert Prof. Adre Schreuder, CEO of Consulta. They will also learn about the future of AI in contact centres, discover trends in cloud centre transformation, get to grips with best practice agile CI in a digital age, and view the latest Genesys solutions to fast-track the journey to future CX.

Underlining the power of a pioneering approach, renowned explorer Riaan Manser will inspire delegates with a talk on his legendary journey by bicycle around the perimeter of Africa. For over 24 months, he pedalled a staggering 37 000km through 34 countries, some of which rank as the most dangerous on earth. And emphasizing the importance of contact centres, Evan Jones, CIO of the Harambee Youth Employment Accelerator, will outline how contact centre technology is changing lives.

“G-Summit Johannesburg’s key themes – taking a visionary approach, charting new territory and moving forward to put CX at the heart of the future-proof enterprise – are designed to help local enterprises start their journeys into a brave new world of CX,” says van Staden.

 

Edited by Daniëlle Kruger

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Bitdefender commits to the Southern African ICT channel

Bitdefender commits to the Southern African ICT channel

Bitdefender commits to the Southern African ICT channel (Image from www.cultofmac.com)

Global cybersecurity technology company, Bitdefender has emphasised its commitment towards the Southern African channel and the subsequent growth of this all-important segment of the ICT marketplace.

“Bitdefender is a 100% channel orientated company and we endeavour to grow the business of both our subsidiaries and their channel partners throughout the various regions we operate in,” says Pablo Puig, Channel Director – Africa at Bitdefender.

“It is incredibly important to incentivise our Southern African channel partners with opportunities that will in turn grow their business. For example, if Bitdefender has a business opportunity we feed it into the channel immediately; in fact, all our opportunities go through our partners.”

“To expand market share, you have to in the mid-and long-term establish sustainable business and growing the channel is a crucial part of this approach,” he adds.

Christelle Fensham, recently appointed channel manager for Bitdefender at Black Castle Technologies, Bitdefender’s official country partner for consumer products, echoes Puig’s sentiment: “A key focus for us is to proactively grow the channel, targeting specific resellers that in turn expands our distributors’ business and feeds back into the channel. It is about fostering strong and sustainable relationships.”

Local know how

Bitdefender understands the importance of local expertise and the unique challenges and requirements each country bring. “There is no doubt that you need strong partners that operate daily in the market and offer the requisite skills to grow and establish a brand,” he says.

“As a company that first and foremost focuses on technology innovation it is impossible for us to become country experts; here we rely heavily on our channel partners.

“Also, you require marketing, PR and social media to create brand awareness and the only way to effectively do this is through local partners that understand the market. That is why it’s so important to us to find the right partners from the get-go that offer the expertise and the subsequent entrenched channel business experience.”

Training focus

An important part of Bitdefender’s focus on developing the Southern African channel is training. “Most people can sell a box; however, the security software industry now requires solutions that are backed by a channel that offers entrenched technical expertise.

“Furthermore, skilled people become comfortable with a product and then automatically sell it with more confidence. What closes a deal is a good product supported by people that understand and sell its business and technical differentiators,” says Puig.

Fensham adds that a critical part of the Southern African channel programmes is upskilling all distributors and resellers. “The ongoing training of our channel partners is crucial; It’s not only about providing products but offering the tools and support to successfully sell it. Bitdefender is fully committed to upskilling the channel and our job is to drive this forward.

“Ultimately the channel can rest assured that Bitdefender and its local subsidiaries offer all the support, skills and training it requires to grow its security software business in a very competitive market,” she concludes.

 

Edited by Daniëlle Kruger

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Amazon CloudFront expands into Africa

Amazon CloudFront expands into Africa

Amazon CloudFront Expands into Africa with new Edge Location in Johannesburg and first Edge Location in Bangalore

Since launching Amazon CloudFront in November 2008, they’ve been continuously expanding their infrastructure footprint around the world to improve availability and performance for content delivery. Today, they are excited to announce the launch of two new Edge locations: one in Johannesburg, South Africa, and one in Bangalore, India. The Edge location in Johannesburg is Amazon CloudFront’s first PoP on the African continent. The addition of these two locations brings CloudFront’s global network to 119 Points of Presence in 58 cities, across 26 countries.

AWS infrastructure comes to South Africa

AWS first established its presence in South Africa with a Development Center in Cape Town in 2004. Since then, AWS has expanded its presence in South Africa by launching Direct Connect in December 2017 and today adds its first CloudFront Edge location in Johannesburg. Amazon CloudFront’s expansion into South Africa further improves availability and performance of content delivery to viewers in the region. Amazon expects that customers who use Amazon CloudFront to reach viewers in South Africa will see performance improvements of as much as 75% from reduction in latency for their content delivery. They are also happy to announce that Amazon CloudFront will be launching another Edge location in Cape Town in the coming weeks.

In addition to reducing latency, these Edge locations also bring the full suite of benefits provided by Amazon CloudFront such as Lambda@Edge, Field Level Encryption, and Amazon S3 Transfer Acceleration, as well as seamless integration with other AWS services like AWS Certificate Manager (ACM), AWS Shield, AWS WAF, AWS Simple Storage Service (S3), and Amazon Elastic Compute Cloud (EC2). Each of their new Edge locations are built to the same high standards as their other CloudFront Edge locations around the world, including infrastructure and processes that are all compliant with PCI, DSS, HIPAA, and ISO to ensure secure delivery of the most sensitive data.

Amazon already has many customers across Africa using AWS to run their mission-critical workloads but two that are particularly excited about the arrival of the new Edge locations in South Africa are online travel company Travelstart and software development company Afrozaar.

Jan-André le Roux, CTO at Travelstart, said of the news, “For Travelstart, web performance plays a central role in delivering a good user experience to our customers. With the announcement of a CloudFront Edge location in South Africa, we will not only accelerate our content but also better leverage other services like AWS Shield and AWS WAF to protect us from DDoS and other malicious attacks.”

Clinton Bosch, CTO at Afrozaar, stated, “Serving clients in the broadcast, media, and e-commerce industries, the services, and applications we build must offer high availability and fast access to data-rich content. This is one of the main reasons we have worked with AWS from day one, and this is why we are excited to welcome the new CloudFront Edge locations in Johannesburg and Cape Town. What this means is that our customers will now enjoy lower latency and higher data transfer speeds, enabling a faster delivery of news, entertainment, and images to their audiences. CloudFront also integrates effortlessly with our application servers providing an auto-scaling environment that quickly responds to unpredictable traffic surges.”

 

Edited by Daniëlle Kruger

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