IT infrastructure company IBM has announced that local South African Enterprise Mobility Solutions company, Mobile 1, has been appointed as a Tier One Global Service Partner – the first Tier One Embedded Solutions Partner on the continent.
Becoming an IBM Tier 1 partner allows Mobile 1 to build and sell IBM-based solutions, develop greater consultative selling and solution skills, leading to a greater domination of market share. With this competitive advantage, doors are opened to new and more complex opportunities associated with what IBM refers to as a “Smarter Planet”.
For Mobile 1, this partnership allows it to work directly with IBM decision makers, while garnering the IT stalwart’s full support. “We are delighted to be named the preferred partner to work through, as the first and only Tier One Global Partner in Africa,” confirms Mobile 1 CEO, Brad Fraser.
With a view to ensuring ‘Mobile Service eXcellence’, Mobile 1 sought a mobile device management (MDM) tool to apply to its own MSX product. Having identified the IBM solution as one of the best SaaS solutions on the market, allowing a EMM bolt-on to control its own application, the company became an official reseller. “This enables us to embed our workforce application with enterprise mobility management,” confirms Rachel Keymer, Sales Executive at Mobile 1. “This gives the combined solution tremendous power.”
As a Tier One Partner Mobile 1 is afforded various benefits. The company is now uniquely positioned in terms of the support structure and a more direct relationship with IBM developers. With a full commitment to the IBM solution, the partner receives assistance in terms of technical needs, sales, and access to resources in South Africa, Dublin and the United States. “This translates into the ability to solve problems instantly, offering faster solutions while developing new solutions in line with customer requirements and current gaps”, concludes Fraser.
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